Member Directory

Every community has a member directory (that you will need to enable to show live).  This member directory is useful for your members to connect with each other and see what they have in common with other members.  We recommend you keep your member directory behind a membership login wall for the privacy of your members.  

Step 1: Setting Up Member Directory Page

Access Page Builder and your page navigation structure.  Click the Add Page drop down and look for Member Directory in the list.  

Once you have selected Member Directory you will view a setting page.  Here you can choose if this page will display in your header or footer, what name you will give the page, what it's menu title will be, and a cover photo for the page.  

Under Page Settings you can select if this page is Public, Members Only, or Membership Levels.  We recommend keeping this at least set to Members Only.  You may choose Membership Levels if you want to offer the member directory has a feature for your paying members if you also offer a free tier.  

Click Publish when you are ready to make this page go live.

Step 2: Understanding How the Membership Directory Works

The Membership Directory has a simple layout with tile views of members and various sort and search tools. These pages are designed to help members find and connect with others like them.

You can sort these members by name, newest, oldest, and most popular.  Popularity is based on both page views and likes.

You can search members by keyword (searching their name and bio) and by your community tags (tags are custom to your community).  

Step 3: Understanding Individual Member Profile Pages

Each member has their own page (assuming they have chosen to have a public profile in your community). This page displays their name, bio, and other information. This is also where members can direct message each other if desired.  

Direct messages generate an email to the other members for their privacy.  Members can communicate inside the platform and choose to share other contact information if desired.

The profile will display stories and resources posted by this individual.  

Profiles also display community tags for your members.  Each community can create their own community tags.  This portion of the member profile page displays all tags noted by this individual AND highlights which tags you have in common with this member.  We've learned that commonality is one of the most significant aspects for helping people connect and building a stronger value proposition for your community.  Here members can see just what they have in common with other members (specific to your community).  This is another reason why it's important for you to building community tags and make them relevant to the purpose of your community.