As an individual, you alone have the ability to upgrade your membership level. In order to do this you would need to log into your profile. Once you have logged in, select "Bundles".
From "Bundles" you are able to select "Upgrade Membership". Once you've selected "Upgrade Membership" you will be taken to the page where you are able to select different options for your membership. Select the plan that you would like to change or upgrade to and follow the prompts for payment (if necessary). This is also where you are able to enter a discount code if you were provided one by the organization you are a member of.
As a Community Admin, you can downgrade an Individual's membership level or an Organization's membership level. To do this, you will select that Individual or Organization from your Member Dashboard and click Actions in the upper right of their member card. Select Change Membership and select the membership level you would like to move them to. *NOTE* This can only work if you are downgrading a membership or moving within free membership levels. You CANNOT move a member to a plan that is more expensive.
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